CRO basics
Use AI chatbots for better customer experiences and higher conversions
The global chatbot market is estimated to reach 24.3 billion dollars by 2027.
Articles on conversion optimisation, A/B testing and e-commerce, from 20 years of practice.
CRO basics
The global chatbot market is estimated to reach 24.3 billion dollars by 2027.
A/B testing
Every visitor to your shop leaves traces.
E-commerce UX
The checkout is the most valuable part of your shop.
A/B testing
Google Analytics shows you what happens. Heatmaps show you how it happens.
Pricing
“Lisa, 32, marketing manager, loves fashionable clothes, shops online, short on time.” That is not a user persona. It is a stereotype with a name.
Knowledge
On-page SEO for ecommerce is the optimisation of everything you control directly on your shop pages: content, technology, internal linking and metadata. Google does not check how much you invest.
A/B testing
A/B testing is the most powerful tool in ecommerce. But most shops use only a fraction of its potential.
Analytics
Standard ecommerce tracking shows you what sold. Enhanced ecommerce tracking shows you how it sold, and where the sale fell apart.
CRO basics
Ecommerce revenue does not grow on its own. Persuasive copy is the key to higher sales.
E-commerce UX
The best advertising is not the kind you pay for. It is the kind your customers make.
A/B testing
Choosing the right A/B testing tools matters for the success of e-commerce websites. There are various tools to choose from that offer extensive options for detailed tests.
Analytics
Web analytics delivers important information about a website’s performance. It lets you understand visitor behaviour and judge how well your marketing strategies work.
Analytics
Understanding how users behave is key to optimising your conversion rate and growing ecommerce revenue. Two effective tools for building that understanding are heatmaps and session recordings.
In the Dropoff Analysis you see where your shop loses buyers. Afterwards you know where the first step pays off.